Page rule redirect not working, shows connection closed error

Hi I have a domain registered with GoDaddy which needs to be redirected to another domain. I have moved the DNS to Cloudflare and have created a page rule for 301 redirect as well. But when I visit the url, I get this error: ERR_CONNECTION_CLOSED (This site can’t be reached). The two A records and the CNAME record are proxied (orange cloud). Not sure why this is happening, any help would be much appreciated.

Hey :slight_smile:

Can you send a screenshot of your page rule and also share your domain?

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Hi Arunesh,
Thanks for your reply, please see the attached screenshot:

Hi @ram.mohan ,

Thanks for sharing the Rule Screenshot it is perfectly fine and working for me

https://denchigroup.com/https://denchigroup.com/our-markets/defence :white_check_mark:

Can you Please confirm what can see on your end ?

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Hi @Neeraj_1 , thanks, I’m trying to forward our old domain denchipower.com to the corresponding page in the new website. It doesn’t seem to be working. I keep getting the connection closed error.

It is working for me !

It is redirecting from dechigorup.com to denchigroup.com/our-markets/defence

Can you try checking from other devices ?

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Hi @Neeraj_1 , not from denchigroup.com, redirect is from denchipower.com.

Yes it is also taking place for me , Can you try checking from other devices ?

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Thanks Neeraj, I just checked. It seems to be working fine from India, but not for some visitors in the UK. I’m guessing it’s just a matter of time?

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Thanks for reverting back @ram.mohan ,

It’s working fine when I checked it with a Screenshot Generator Tool

Here’s the Screenshot of UK

Can you re-verify and tell which countries are not working I tested some Countries & it seemed working fine

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Hi @Neeraj_1 thank you very much, I have zeroed down the issue to one ISP. It doesn’t seem to be working for people on Virgin Media. A DNS issue of some sort.

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I’m on Virgin Media, and no issue here:

% curl https://denchipower.com --silent --dump-header - | egrep -i 'HTTP/|location'
HTTP/2 301
location: https://denchigroup.com/our-markets/defence
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Hi @michael thanks. It seems to be working when DNS server is changed. But otherwise it’s not.

% curl -i https://denchipower.com
curl: (35) LibreSSL SSL_connect: SSL_ERROR_SYSCALL in connection to denchipower.com:443
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