Page Rule - Forward URL not working

I have a domain call it myproductscom. I had another company buy me out and want to be able to forward my domain to another company call it chicagoproductscom.

I have set up a page rule with URL forwarding and nothing is happening.
My URL is* and a 302 status code - and destination url of

Are there other items I need to set up in order to forward. our website is run through shopify and so is the other

Make sure the domain you are forwarding from has a DNS record. As you a redirecting the whole domain, use a proxied dummy record for @ of A or AAAA 100::

Otherwise, what is the domain you are redirecting from?

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when trying to update the A record I keep getting an authentication errors 10000.

Hi @brody sorry for that issue. I took steps to correct it, lmk if they worked.

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here,

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