Page Rule Error (Redirect)

What is the name of the domain?

softwarepatents.co.uk

What is the error number?

1000

What is the error message?

DNS points to prohibited IP

What is the issue you’re encountering

Error message

What steps have you taken to resolve the issue?

Searched in community

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

Visit softwarepatents.co.uk to see the error.

I have tried to set up softwarepatents.co.uk to redirect to Software Patents - A More Functional UK IPO Hearings Table – Russell IP but can’t get it to work.

Likely your Cloudflare DNS record for softwarepatents.co.uk is set to a Cloudflare IP address. If you are just redirecting the hostname, replace it with a proxied AAAA record pointing to 100::

Thanks. Would that be the existing A records that need deleting and replacing?

Likely, yes. If unsure you can show a screenshot of your Cloudflare DNS records.

Thank you so much. I seem to have resolved the 1000 error after deleting the A records.

I’m now getting a 522 Connection timed out error saying “The initial connection between Cloudflare’s network and the origin web server timed out. As a result, the web page can not be displayed.”

Do you know how I might be able to fix that?

Can you show a screenshot of your Page Rule and DNS records?

Here is the Page Rule

Here are the DNS records down to the TXT records, which I assume don’t impact this.

You are only redirecting from *www, not the apex domain. If you want to redirect from both the domain and www, then change the URL you are redirecting from to *softwarepatents.co.uk/*.

Also…

  • make sure imap, pop, smtp are set to “DNS only” and not “Proxied” as Cloudflare only proxies HTTP/HTTPS traffic (unless using Cloudflare Spectrum).
  • your MX record and the above mail subdomains point to mail but you don’t have a DNS record for mail pointing to your mail server. That too will need to be “DNS only”.

Oh, amazing.

Once I corrected the domain I was redirecting from, it worked perfectly.

Thank you so much!

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.