What is the name of the domain?
quilityswitchboard.com
What is the issue you’re encountering
Redirect not working for root domain
What steps have you taken to resolve the issue?
Various iterations of the redirect rule, both explicit and loosely defined with wildcard.
What are the steps to reproduce the issue?
quilityswitchboard.com/funnel should redirect to Switchboard | Insurance Your Way but does not.
Switchboard | Insurance Your Way however does.
Screenshot of the error
sjr
September 16, 2024, 4:26pm
2
Who is your web host? Can you show a screenshot of your Cloudflare DNS records?
In this case, the root points to 3rd party website that’s being decommissioned, however the team only wants to redirect for the particular page mentioned.
The quilityswitchboard.com A records points to 162.159.140.166, and the WWW CNAME to quilityswitchboard.com . Both records have the proxy switched on.
sjr
September 16, 2024, 4:41pm
4
user5481:
162.159.140.166
That is a Cloudflare IP address so your host is using Cloudflare and requests for www
are probably going direct to their account and not yours.
Your host should have a CNAME option, may be one here…
Use that instead so requests pass through your account first.
system
Closed
October 1, 2024, 4:23pm
5
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