Users report logging in with normal credentials but seeing other usernames on the tab. Fortunately the software recognizes it as a security error and it disappears after the page has been refreshed. I have also encountered this glitch a few times and consider it a persistent annoyance.
When I contacted the host, I was told to purge the Cloudflare cache (even though we didn’t have CF for days) and then clear the browser cache and web history. This seems like an unlikely solution, as many users report experiencing this issue. I asked the host again and they said that they had updated the “Synchronize DNS Records,” but this appears to have done nothing. I asked them to look into the problem a third time and they told us to clear our web browsers.
Is this a fault on Cloudflare’s end or the host? How do we resolve this issue?