Packet loss, Telekom Germany

What is the issue you’re encountering

packet loss

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

We have been receiving an increasing number of reports about page load issues over the past few weeks. When investigating the issue with the users, it consistently appears to be related to packet loss and their location (Germany, ISP: Telekom). Are there currently any known issues with this provider and Cloudflare?

p.s. To verify the packet loss we’ve asked the users to ping our domain and to do the CF speed test https://speed.cloudflare.com/.

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