Overcharged me 5 pro plan

What is the name of the domain?

mega888iceland.com

What is the issue you’re encountering

overcharged

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

I submitted a case but your staff said no refunds. I don’t understand why, I cancelled my subscription last month and unlinked my domain from cloudflare. I know the amount from August is the amount that has not been paid for my last Pro plan. But the worst part is, I only subscribed 1 domain, when did I subscribe to another 5 Pro plans?

Case Number
01201781