Overcharged in May 2024 and this invoice still is not terminated

What is the name of the domain?

Introlight.bg

What is the error message?

Not able to use new services because of unpaid invoice

What is the issue you’re encountering

Not able to manage our WAF Managed rules

What steps have you taken to resolve the issue?

Y have contacted

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

I’ve been trying to contact CF sales several times now but no one seems to care. Before this overcharge, there were several others that took months to recover. And for this payment, even no one from CF bothers to fix a problem that is their fault and harms us.
We no longer have the strength to fight CF. They are just a carefree monopolist

A post was merged into an existing topic: Incorrect invoice from May 2024 for already paid annual subscription