What is the name of the domain?
What is the issue you’re encountering
I was charged too much and would like a refund
Billing issues requre a Billing ticket with Support
01279025
In what area can we help you?
Refunds
I created a ticket over two weeks ago and haven’t heard anything.
I can see a billing agent has escalated your case to the engineering team. If you have any questions, please follow up directly on the ticket so the agent that is working on your case can assist further
This topic was automatically closed after 15 days. New replies are no longer allowed.
my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.