Our emails are either being kicked back stating a error about spf or they are going to recipients spam folder. What should we do?
fritex
December 4, 2021, 7:27pm
2
If you recently moved your domain to your Cloudflare account, I could try to troubleshoot at first sight without knowing anything other as it could be related to either:
Wrongly setup e-mail related DNS records at the DNS tab of Cloudflare dashboard for your domain name
Possibly missing some TXT /CNAME records (for SPF , DKIM, DMARC if so?)
You are using a hostname like yourdomain.com which is mail.yourdomain.com (possible this one not existing or is
May I suggest checking below article if your e-mail records (usually the A mail and the MX record) are configured properly while you are using Cloudflare for your domain name:
This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare.
[Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues]
1. Do you have the correct MX records set for your domain?
You will…
In terms of a possible way of missing an TXT /CNAME record, you could edit it or add a new one using below steps:
This tutorial covers adding general DNS records and specifically A, AAAA, CNAME, MX and TXT records.
Go to the DNS app of your Cloudflare dashboard.
Enter your credentials and click ‘Log In’
Click the domain in question
Click [image]
[Please note, the content of the records below are solely for example purposes and should be replaced by valid records with content provided by your web host]
Please select which record you need help adding:
A Record <a class="lightbox" href="…
This tutorial covers editing DNS records.
Go to the DNS app of your Cloudflare dashboard.
Enter your credentials and click ‘Log In’
Click the domain in question
On this page, you will see a list of the DNS records for your domain. This page is where you edit them.
You will see the list of records like this:
[DNS Page]
You can click the edit button to the right of any record to change it, then click ‘save’ when you’re done.
There is also a tutorial on Adding DNS Records
Tutorial Refer…
I would also recommend looking into the below article due to further prevention of your e-mails being marked as a SPAM at the recipient’s side:
As a website admin, you will likely be sending out emails to your customers or visitors for newsletters, account notifications, product updates, etc. Depending on the circumstances, you might start noticing your emails are ending up in customers’ spam/junk folders instead of their email inbox.
This issue can be caused by a few things, and I’ll go into detail for each:
Misconfigured DNS/absence of necessary records
Poor domain reputation
FAQ
Nevertheless, using online tools on the links below you could test and troubleshoot more what is going on with your e-mails:
system
December 7, 2021, 7:28pm
3
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(proxied) rather than the unproxied 
(DNS-only) like