Our Office 365 customers are no longer receiving our gmail emails

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

don’t know error - just need help

What is the error message?

don’t know

What is the issue you’re encountering

the domain listed above appears to be blocklisted by office 365 for phishing attempts

What steps have you taken to resolve the issue?

compared dns records to our domains that are working correctly. This issue started late last wee - but we had not changed anything at Cloudflare. Don’t really know how to proceed from here - new to this kind of issue. Thank You!

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

Send email from this domain to a customer that uses Office 365 -

2

Welcome to the Cloudflare Community. :logodrop:

What you describe is not related to DNS and is not something that can be fixed in your Cloudflare settings or by the Community. You will need to work with your IT support to identify and resolve the cause of this issue.

3

Without such information, I’m afraid we can’t do much from here.

Appears?

How exactly did you test it, or otherwise end up on that conclusion?

  1. What does Office 365 have to say about this issue?

  2. What does your own email provider (the one you’re sending the message(s) from, … apparently Gmail) have to say about this issue?

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