Our Master Card was chaged 5 times

What is the name of the domain?

vsezazdravje.si

What is the issue you’re encountering

Our Master Card was chaged 5 times

What steps have you taken to resolve the issue?

Hi Cloudflare team,

My invoice of the last month Aug 24 – Sep 23, 2024 for (1 domain Accelerated Gigabytes (First GB is included) + Cloudflare Pro Plan + Argo Zone Level Plan - Basic - sum of $33.70 USD ) have been charged 24.08.2024 at ! On 10.09.2024 at 00:04 I received 4 mail notification thet they suddenly charged our Master Card again 4 times with different sum of money on the:

1 e-mail: Thank you for your payment! We’ve successfully charged $36.40 to your mastercard card.
2 e-mail: Thank you for your payment! We’ve successfully charged $33.30 to your mastercard card.
3 e-mail: Thank you for your payment! We’ve successfully charged $35.30 to your mastercard card.
4 e-mail: Thank you for your payment! We’ve successfully charged $35.70 to your mastercard card.

Please add this to the escalation queue, so someone from support will look. We want our money back ASAP!

Dragutin

In what area can we help you?

Refunds

Screenshot of the error

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.