Our June and July invoice has missing pages

General Billing
1

What is the name of the domain?

funyoursjapan.pink

What is the issue you’re encountering

Our June and July invoce has only first page, the rest pages are missing. There should be four pages.

What steps have you taken to resolve the issue?

I’ve tried using incognito mode to login and re-downloaded those invoice but they are still wrong.
I also report a ticket as soon as I found out the problem, but no one respond the ticket for 15 days.
The activity id is #3314646

In what area can we help you?

Invoice

2

As this is a billing related issue, we are not able to provide assistance on Community.

We see that the #3314646 is being attended and awaiting update by support. We appreciate your patience

3

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