Our domain is being used by someone else on Cloudflare

I am trying to establish a Cloudflare account for our domain hosted on Siteground, but in the process got an error message that the domain is already associated with a Cloudflare account. We have no idea who is managing it and how to get it back in our control. At this point, we want to shut down that instance on Cloudflare so that we can re-establish a connection with Cloudflare through our Siteground portal.

Can someone please advise? Thanks.

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