OTP Codes not being received, and it DOES match policy

Zero Trust
1

Related to

WARP

What is the issue you’re encountering

OTP Codes not being received, despite Email address IS matching the policy. Attempting to enrol in WARP client

What steps have you taken to resolve the issue?

Confirmed the email being entered matches policy which it does. Yet code isn’t received

What are the steps to reproduce the issue?

Try and login with a email and OTP, Email codes not received

2

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support