Origin server is blocking ips from gtranslate

Hi,
I enabled Cloudflare DNS, nameservers are pointing to cloudflare. But my server is still blocking ipadresses from Gtranslate. Servercompany doesnt want to allowlist them, so i dont know how to solve this. Any help or tips are welcome. Please let me know if you need more information. Thank You!

Hello,

So you are currently trying to allow traffic from GTranslate. If you are getting blocked requests from Cloudflare for this service you can take the rayid and then search security events, so you can track down what to allowlist.

Or are the requests being blocked at your origin not Cloudflare? If that is the case we would not be able to allowlist them on your origin. However the items above should help you track it down to see where the block lies.

If it is on us, you can create a custom rule to allow the request.

CJ313