Order confirmation page

What is the name of the domain?

leoauto.ro

What is the issue you’re encountering

no redirect to the order confirmation page

What steps have you taken to resolve the issue?

Hi! We use Netopia (MobilPay Module) for online payments and I noticed that when a customer pays with a card, the order is finalized (not visible on the site), but it does not return to the order confirmation (only in the case of card payments). I requested support from Netopia and received the following message: I checked your transactions and, during communication between servers, the error message IDS_Model_Purchase_Sms_Online_INVALID_RESPONSE_STATUS appears, this error means that you have returned an HTTP status other than 200. The HTTP Status returned by your confirmURL must be 200 (Success). At this moment, the http status returned by your server is 403. The store is in PrestaShop 1.7.8.8. Can you help me?

What is the current SSL/TLS setting?

Off

What are the steps to reproduce the issue?

With Cloudflare Proxied

Check your security event log to see if, and why, the request is being challenged or blocked. You can then configure your settings to allow the request.
https://dash.cloudflare.com/?to=/:account/:zone/security/events

Can you help me with a more detailed plan?

Look here…

See if the requests from the provider are there.
If found, look at the reason why the request is blocked.
Configure your rules to allow the request.

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