Orange / grey cloud in DNS

my sites can’t access with Cloudflare DNS with orange cloud enabled.
i should disable it by grey cloud until my site working.
what cause to that happen?

The basic question is do you want to proxy your site through Cloudflare or not.

No, until a few days ago my site was working with orange clouds. But after changing the web host from the directadmin to cpaenl, this happened and it did not work with the orange cloud, all dns records was updated but still not working.

So you dont want to proxy it? Then simply switch everything to :grey: and you will go straight to your server.

no, sorry, i want use Cloudflare. Now everything is :grey:

By Cloudflare you mean its proxying service, not only DNS, correct? If so, you should switch to :orange: however you need to fix the issue you have which is probably due to an incorrect configuration with your new host. Whats the domain?

thank’s for answering, but I also want to know the issue.All settings are default

How should anybody be able to say anything with the provided information?

What information should I give?

For starters

Your site seems to load fine via www, though it redirects to the naked domain which is not proxied.

That’s right, because www orange in Cloudflare dns , but the main domain is gray, when i changes it to orange, the site does not work.

Well, you either enable proxying or post a detailed description of the error. Otherwise there is no point in discussing it :slight_smile:

Well, after activating, an error will not be displayed and only a white screen will appear. You can now see this.

Try setting your SSL mode to Full strict.

It sounds like you originally set up your domain here on your own, then recently switched to using your host’s cPanel for Cloudflare. Correct?

i change it, but no changes are currently visible

yes, correct

And you went through all the other suggestions in the article too ?