What is the name of the domain?
pro.plan
What is the issue you’re encountering
Can’t open support cases for PRO Plan domains
What steps have you taken to resolve the issue?
I’m trying to open a support case for a network issue related to a specific edge location. Regardless of which category I chose, I always end up with the “Post to community” button when selecting the PRO plan domain. I tried reaching out to [email protected] but got an autoresponder immediately. Is there another way for open a ticket or is this not available anymore for PRO plans?