OA Cert unable to verify

I have been trying to figure out how to setup SSL for ManageEngine ServiceDesk Plus. I have been following https://www.manageengine.com/products/service-desk-msp/help/adminguide/introduction/install-ssl.html but even after importing the Cloudflare OA cert its still showing as unverified. Why would my Origin Certificate work but still fail at the OA level?

Which OA level do you mean?

Can you post a screenshot of the error? If you are trying to import an Origin certificate you might need its root certificate from https://developers.cloudflare.com/ssl/origin/origin-ca/ as well

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