Nwebie: Error 523 when accessing portal which isn't in my accountr


As the title suggests, I’m quite a novice in networking. I have a domain registered locally. I believe the previous IT guy at my work place used Cloudflare as I keep on getting the Error 523 on occasion.

I contacted the end server’s host and they have confirmed that the routing between the server and Cloudflare is ok and that I have to contact Cloudflare for further investigations.

Problem is, the domain isn’t under the Cloudflare account I just created. I am now the domain’s administrator … how can I get access and control of the domain?

Secondly, how can I resolve the 523 error?

Any guidance will be much appreciated.