Nslookup answer with REFUSED for my nameservers

[sandro]

@felixmedia

What’s the problem??

Deprecated - Can't set nameservers - (Inconsistent Set of NS / Nameserver not authoritative)

This tutorial is deprecated in favour of Troubleshooting zone setups - Nameservers · Cloudflare DNS docs Related content:

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The issue: This is common to European registries, the registry tries to validate the nameservers you are adding. This is most likely caused by the domain previously being active in another Cloudflare account with different nameservers. They therefore believe that the wrong nameservers are responding so prevent you from adding the new nameservers. What to do about i…

@felixmedia

I already removed dutrafelix.adv.br from old account

When did you do that? Cloudflare should eventually drop the domain from the old nameservers, at which it is supposed to go live with the new ones.

@felixmedia

I opened a support ticket 3 days ago and no response.

Make sure you didn’t get just an automated response which closed your ticket. If necessary reply to the ticket and tell them you still have the issue.

Also, post the ticket number here on the forum → @cloonan