NS servers changed to Wix but not propegated after 48 hours

[gary26]

What is the name of the domain?

cafcnewsbriefs.com

What is the error number?

None

What is the error message?

None

What is the issue you’re encountering

NS servers reset from Cloudflare to Wix NS, but never propegated - still see cloudflare NS servers in ICANN lookup after 48 hours

What steps have you taken to resolve the issue?

Contacted Wix support, nothing they can do before switch is propegated.

What are the steps to reproduce the issue?

Compare NS servers listed on dashboard for domain (they are Wix NS’s) with ICANN whois, which lists Cloudflare NS servers. Also, domain name doesn’t resolve from browsers.

Screenshot of the error

[Laudian]

@gary26

NS servers reset from Cloudflare to Wix NS

You can’t change nameservers on CF domains, you need to use the “pointing method” instead:

Connecting a Domain to Wix Using the Pointing Method | Help Center | Wix.com

[gary26]

Thank you, I’ve just stored the A and CNAME records per Wix’s instructions and Wix is now checking the connection. I turned off Proxy per instructions elsewhere in the Wix support pages, is that correct? If not, I’ll turn the Proxy back on for the A and CNAME records at Cloudflare.

[Laudian]

@gary26

I turned off Proxy per instructions elsewhere in the Wix support pages, is that correct?

Yes, proxy off is correct.