NS record of subdomain does not propagate

[guilherme.guedes]

What is the name of the domain?

mkt.oniz.com.br

What is the error number?

I don’t have a specific error code

What is the error message?

I don’t have a message with the error. The record just dont propagate

What is the issue you’re encountering

I have to make the subdomain mkt.oniz.com.br point to the NS ns1.exacttarget.com.br, I create the record in cloudflare, but it is not propagated and I cannot validate my salesforce application

What steps have you taken to resolve the issue?

I tried to create the records again

I tried to validate with my registrar (registro.br) but I was not successful

perhaps enabling DNSSEC would help?

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

I tried to check on the website DNS Propagation Checker - Global DNS Testing Tool

and does not propagate. I already created this record a few days ago.

[sjr]

The delegation is in place…

oniz.com.br.		3600	IN	NS	john.ns.cloudflare.com.
oniz.com.br.		3600	IN	NS	sureena.ns.cloudflare.com.
;; Received 130 bytes from 200.189.41.10#53(b.dns.br) in 143 ms

mkt.oniz.com.br.	3600	IN	NS	ns1.exacttarget.com.
mkt.oniz.com.br.	3600	IN	NS	ns2.exacttarget.com.
mkt.oniz.com.br.	3600	IN	NS	ns3.exacttarget.com.
mkt.oniz.com.br.	3600	IN	NS	ns4.exacttarget.com.
;; Received 131 bytes from 2803:f800:50::6ca2:c27e#53(sureena.ns.cloudflare.com) in 3 ms

;; Received 44 bytes from 104.225.42.1#53(ns1.exacttarget.com) in 7 ms

However the exacttarget.com nameservers don’t have NS records for the subdomain itself…

dig mkt.oniz.com.br ns @ns1.exacttarget.com

; <<>> DiG 9.18.28-0ubuntu0.22.04.1-Ubuntu <<>> mkt.oniz.com.br ns @ns1.exacttarget.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 43023
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;mkt.oniz.com.br.		IN	NS

;; Query time: 7 msec
;; SERVER: 104.225.42.1#53(ns1.exacttarget.com) (UDP)
;; WHEN: Thu Sep 05 16:35:05 UTC 2024
;; MSG SIZE  rcvd: 44

[guilherme.guedes]

In my test i got a timeout.
(Maybe it’s interesting to point out that I’m testing this from Brazil)

dig mkt.oniz.com.br ns
;; communications error to 127.0.0.53#53: timed out

; <<>> DiG 9.18.28-0ubuntu0.22.04.1-Ubuntu <<>> mkt.oniz.com.br ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 1220
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;mkt.oniz.com.br. IN NS

;; Query time: 272 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Thu Sep 05 14:00:51 -03 2024
;; MSG SIZE rcvd: 44

As for the exacttarget.com nameserver, are you suggesting that there is a missing configuration on their side?

[sjr]

You are delegating mkt to their nameservers, so you need to have the records set in those nameservers (including NS records).