NS propagation failing with domain on another provider who says CF is responsible

What is the name of the domain?

weekendbreaks.es

What is the error number?

Nameserver propagation issues

What is the error message?

Nameserver propagation issues

What is the issue you’re encountering

I have a domain at Nominalia, I want to point it to Hostinger, I updated the nameserver records over a week and a half ago, it isn’t propagating. Nominalia told me Cloudflare is the DNS provider for that domain, and that I had to contact Cloudflare to check why the propagation is failing.

What steps have you taken to resolve the issue?

I talked to Nominalia support, they pointed me to Cloudflare.
I talked to Hostinger support, they pointed me to Cloudflare.
Now I’m trying to contact Cloudflare support but I can’t as I can’t select this domain as I don’t have it in Cloudflare.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

You can check DNS Checker - DNS Check Propagation Tool to see the propagation

Can you explain why? The domain doesn’t seem to be related to Cloudflare in any way. I have absolutely no idea why anyone would point you here.

Your registrar is responsible for managing your nameservers.

The mentioned domain is currently delegated to these name servers:

ns1.dns-parking.com
ns2.dns-parking.com

That is not entirely true.

You will need to contact the operator of the “dns-parking.com” name servers, if you have issues with the DNS service they provide.

Or, if the name servers are incorrect, you will need to talk to Nominalia again, as they are your registrar.

So in this case, as shown in DNS Checker - DNS Check Propagation Tool, NS is only propagated in 2 DNS servers out of 30, the rest show that there is no NS for that domain. I assume this means the issue is on the propagation and not yet on dns-parking.com, right? As until the propagation is finished in all DNS servers dns-parking.com doesn’t have access to that domain. Or is dns-parking.com responsible for finishing the propagation? (In this case dns-parking.com is Hostinger, the service I want to point the NS to)

I’m afraid DNS Checker is not a good tool for what you are using it for here. The nameserver have propagated correctly:

dig +trace +nodnssec weekendbreaks.es

; <<>> DiG 9.18.30-0ubuntu0.24.04.1-Ubuntu <<>> +trace +nodnssec weekendbreaks.es
;; global options: +cmd

...

es.                     172800  IN      NS      a.nic.es.
es.                     172800  IN      NS      c.nic.es.
es.                     172800  IN      NS      g.nic.es.
es.                     172800  IN      NS      h.nic.es.
;; Received 289 bytes from 199.7.91.13#53(d.root-servers.net) in 7 ms

weekendbreaks.es.       86400   IN      NS      ns2.dns-parking.com.
weekendbreaks.es.       86400   IN      NS      ns1.dns-parking.com.
;; Received 124 bytes from 2001:678:40::53#53(h.nic.es) in 7 ms

;; Received 45 bytes from 2400:cb00:2049:1::a29f:192a#53(ns2.dns-parking.com) in 25 ms

As you can see from the last line, ns2.dns-parking.com didn’t respond for your domain.

Can you check that you entered your domain correctly on Hostinger, and that these are the 2 Hostinger nameservers assigned to you?

Or did Hostinger give you any reason as for why you should contact Cloudflare?

I used this NS that I was provided by hostinger, I added them to Nominalia (which is where I bought the domain):

What about these 2 questions?

If some of these tools aren’t seeing exactly what they want to see, they’re sometimes showing something else.

The “dns-parking.com” name servers are responding with code 3 (NXDOMAIN).

This happens no matter whether I query for your domain, or for other domains, such as e.g. example.com.

Why Hostinger is responding with code 3 (NXDOMAIN), rather than code 5 (REFUSED) for domain names that they don’t know about, … is another mystery.

Since some of the locations from the DNS Checker tool you’re linking to aren’t able to retrieve the NS records from the “dns-parking.com” name servers, due to the code 3 (NXDOMAIN), then it is becoming quite mixed, regarding what the different locations are showing, where the mix will usually be between:

  1. They cannot find anything.

  2. Responding with the name servers from the delegation, exactly as they appear in the parent registry.

The issue seems to be that your domain hasn’t been configured (properly) on Hostinger, e.g. on the “dns-parking.com” name servers, … yet.

Only Hostinger will be able to assist you with that.

I reopened communications with Hostinger, the first time they told me the issue wasn’t on their side, but now they guided me to add a new site, and on that process I was able to add the domain (which I wasn’t able to do before). Now the domain is functional again.

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