Not receiving verification emails. How can I be removed off suppression list?

Website, Application, Performance Getting Started
1

What is the name of the domain?

switzer.com.au

What is the error number?

Not receiving verification emails

What is the error message?

Not receiving verification emails

What is the issue you’re encountering

Not receiving verification emails. How can I be removed off suppression list?

What steps have you taken to resolve the issue?

How to remove off suppression list?

What are the steps to reproduce the issue?

On suppression list

2

Greetings,

Thank you for asking.

I am sorry to hear this.

May I ask if the email address onto which you’re not receiving verification emails is the same for your Community account and Cloudflare account, or you’re using a different one? :thinking: I advise not to share it here in a reply, just to confirm. Thank you.

I’ve escalated this to the team.
Could be your e-mail address is on the suppression list.

May I also ask if you’re receiving other emails from Cloudflare to this particular e-mail address?

In the meantine, just to be sure please make sure you allow all emails from [email protected] and [email protected] to prevent any issue.

Kindly and patiently wait for a reply here.

5

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

6

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