Not Receiving Verification Email for outlook

Hi, I’m trying to verify my account but did not receiving the verification email. A support ticket (2246066) has been logged, but when I try to check the status, it shows the code below on the screen:

{“success”:false,“errors”:[{“code”:1000,“message”:“SSO failed. Please verify your email before sign in the support site”}],“messages”:,“result”:null}

Thank you.

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