Not receiving the Verification e-mail for account rg-metallbau.ch

What is the name of the domain?

rg-metallbau.ch

What is the error number?

verification mail not send out by cloudflare

What is the error message?

no verifcation mail generated

What is the issue you’re encountering

cannot verify my CF Account

What steps have you taken to resolve the issue?

tested other mails to target mailbox
check logs on mail relay
cloudflare is not sending new verification mails when clicking on resend.
no inbound message on relay on our end.
remove [email protected] from your blocklist

@cloonan can you please help me?

Hi @lizenzen I show emails as being delivered. Nonetheless, I took steps to remove your account from the suppression list as a justincase. That may or may not have an affect. If not and you keep not receiving the emails, can you create an Account ticket and share your ticket number here?

You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

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