Not Receiving Mails

Hey All I am Not Receiving Mails After Connecting to Cloudflare
Cloudflare mail set to :grey: but still same issue

What is the domain? Do you have MX records set in the DNS tab of your CF dashboard?

and if you do have an MX record that points to a subdomain on your domain (usually “mail”), make sure that Cloudflare is NOT enabled for that A record, by having a grey cloud on its’ right. If it’s orange, click the cloud to make it grey.

have updated my post with image pls ck

have updated my post with image please have a look

I see the image. You don’t have any MX records for mail. It looks like there should be one pointing to mail.cycart.in

The mail A record is correct being set to :grey:.

no it is not

how to do?

Add an MX record for @ pointing to mail.cycart.in, leave it a while and try again. You won’t get any emails at the moment with no MX record set.

This tutorial covers adding different types of DNS record. You want an MX.

i did this

MX
mail
mail handled by mail.cycart.in
Automatic

The name should be @, not mail

That record is now showing correctly when I do a lookup. Try testing your mail now.

YEAH iTS WORKING fINEW NOW . THANKS A LOT FOR YOUR VALUABLE TIME AND SUPPORT :slight_smile:

1 Like

No problem! Happy to help :slightly_smiling_face:

:smiley:

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