Not Receiving Mails


#1

Hey All I am Not Receiving Mails After Connecting to cloudflare
Cloudflare mail set to :grey: but still same issue


#2

What is the domain? Do you have MX records set in the DNS tab of your CF dashboard?


#3

and if you do have an MX record that points to a subdomain on your domain (usually “mail”), make sure that Cloudflare is NOT enabled for that A record, by having a grey cloud on its’ right. If it’s orange, click the cloud to make it grey.


#4

have updated my post with image pls ck


#5

have updated my post with image please have a look


#6

I see the image. You don’t have any MX records for mail. It looks like there should be one pointing to mail.cycart.in

The mail A record is correct being set to :grey:.


#7

no it is not


#8

how to do?


#9

Add an MX record for @ pointing to mail.cycart.in, leave it a while and try again. You won’t get any emails at the moment with no MX record set.

This tutorial covers adding different types of DNS record. You want an MX.


#10

i did this

MX
mail
mail handled by mail.cycart.in
Automatic


#11

The name should be @, not mail


#12

That record is now showing correctly when I do a lookup. Try testing your mail now.


#13

YEAH iTS WORKING fINEW NOW . THANKS A LOT FOR YOUR VALUABLE TIME AND SUPPORT :slight_smile:


#14

No problem! Happy to help :slightly_smiling_face:


#15

:smiley: