Not receiving emails from bestbuy.com

Website, Application, Performance DNS & Network
1

What is the name of the domain?

bestbuy.com

What is the error number?

no error

What is the error message?

no error

What is the issue you’re encountering

not receiving emails from bestbuy.com

What steps have you taken to resolve the issue?

we tried bypassing our security gateway, no trace of messages from bestbuy.com, not in spam, quarantine, blocked messages, etc.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

try to login to bestbuy.com and or attempt to receive messages from them

2

It sounds like Best Buy’s systems for some reason aren’t passing on their messages to the next hop in the chain.

You will need to contact Best Buy for further assistance.

3

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