Not receiving emails after enabling CloudFlare

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the issue you’re encountering

I am unable to receive any emails when i enable cloudflare, when i pause it, i get the emails but not when its on

What steps have you taken to resolve the issue?

I researched it but could not find solution, i see many people having same issue, followed all of their solutions but nothing helped. I am using a custom hosting with fastpanel and roundcube as web email client

What feature, service or problem is this related to?

Mail records

Screenshot of the error

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2

You need to create a DNS record for mail pointing to the IP address of your mail server that is set to “DNS only” and not “Proxied”; currently it will use the proxied wildcard record.

2 Likes
3

So basically do MX and instead of mail.example.com do the actual server IP?

4

You cannot put an IP in an MX record. It has to be a hostname. The hostname that you use needs to point to the IP of the mailserver and must be set to :grey: DNS Only.

5

Apologies, i am new and trying to learn, So need to create A mail.example.com and content as the server IP and just switch it to DNS instead of Proxy? wouldnt that invalidate the cloudflare function?

Can anyone post a record i just need to add please.

6

I think i got it, i just added A record with name Mail and the content as my ipv4 address and set it to DNS only, the cloudflare says that IP is exposed but i guess thats the only way.

1 Like
7

Yes, as long as you run your mailserver on the same host as your webserver, that is correct.

8

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