Any ideas why this would happen or how to fix it?
May I ask how did you enabled and activated Cloudflare for your domain? 
May I ask you to post and share your domain name in bracketed dot [.] notation here with us so we could double-check, troubleshoot and provide some feedback information?
Are you using Cloudflare E-mail Forwarding feature, or did you used your own mail server since before?
Thank you! It was solved by Shopify. The found they had a block on the email in more than one place
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