Not Receive Email Via App

Hello i was read this tutorial Troubleshooting Email Delivery Issues when using Cloudflare

but I’m a little confused,

in my dns record MX records set for netramedia.id
and CNAME mail set to netramedia.id, i was set this CNAME mail to gray out DNS only

but unable to receive email via app

The biggest problem is the MX record is pointed to a hostname that’s set to :orange:. Your MX record should point to mail.netramedia.id

And then your CNAME, which is set to :grey: is pointing to a hostname that’s set to :orange:.

It’s best if that ‘mail’ CNAME was deleted and replaced with an “A” record with your server’s IP address and set to :grey:.

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