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Since canceling my website, I have not received any emails.
I contacted my website developer and the host. Both stated I needed to contact Cloudflare support and have my email records and DNS values checked.
I checked my email and see none have been received since 8/13/24.
What do you mean by cancelling your website? Did you remove it from Cloudflare? It seems that way as Cloudflare is not resolving for your domain, however you still have Cloudflare nameservers set at your registrar. If you are no longer using Cloudflare then you need to change those.
https://cf.sjr.org.uk/tools/check?85f51d8e2a494d74be744e64fec9adf2#dns
I canceled my subscription to the IP address. That is what, I think, caused my email issue. I am not an IT person, and I would love some help to get my email back, redirected, or something.
I’m still not sure what you did. Did you remove your site from Cloudflare?
At the moment your registrar is pointing your domain at Cloudflare but you are not using Cloudflare for your domain. You need to find a DNS provider (Cloudflare or other) and then connect that to your mail host (Cloudflare does not provide email so you will need to find out who your mail host was).
I did not remove it from Cloudflare. How can I find out who my DNS provider is?
According to DNS results, no one is. The com. zone indicates that Cloudflare nameservers chuck and venus should be queried for DNS, but they don’t know anything about your domain.
You should log into your Cloudflare account and review your DNS records and settings.
https://dash.cloudflare.com/?to=/:account/:zone/dns
Make sure that the necessary records are present and that the nameserver names match. If your account shows different nameserver names, you will need to update them at your registrar, replacing any exisiting nameserver entries.
Can I add Google? My email is linked to Google Workspace.
You can add whatever you want, but until you fix whatever you broke with your DNS, none of it will do anything.
So, in other words, my email is gone. Not knowing anything about anything techy, there isn’t much I can do.
Have you taken the actions described in my earlier reply?
You need to start there. Once you fix that, and you have working DNS again, you can make sure that your Google Workspace MX records are present so that your email works again.
If that is outside of your capabilities, you may need to hire someone to help you.
