Not getting verification email, tried everything

I’m not getting a verification email for my Cloudflare account. I’ve checked my spam folder, resent the email, and waited a sufficient amount of time. The thing is, I got the community verification email instantly. I don’t know what else to do.


Thank you for asking.

Unfortunately, it knows to happen if your email address somehow got to be on the suppression list due to an opt-out, or bounces :thinking:

May I ask if it is the same e-mail you are using here on community?
If not, kindly reply here with the answer to the above question (don’t post your e-mail here due to the privacy concer) and someone from Cloudflare staff would start a private message and you can share details there to help you to find a solution. @cloonan

Kindly, send a message to support[at]cloudflare[dot]com and post the ticket number # here so we can escalate it for re-opening and investigation.

Kindly and patiently wait for a reply and further steps.

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Hi @lucariolu3d I did not see your email on our suppression. LMK your ticket number if you created one.

You may want to create a filter to allow all emails from [email protected] if they are being routed to spam.

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