Not getting the password reset email

That problem is happenning on another account I have, but since i’m locked out of it, I cannot post it there. I lost my password for that account and when I hit “forgot my password”, I never get the email I’m supposed to get. How can I solve this?

I show the emails as being delivered, your email is not showing on a suppression list for a bounced email but rather showing as delivered.

Can you check to ensure the following addresses are on the allowlist at your origin mail server: [email protected] and [email protected]?

The account in question is on another email, in that case

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The account email doesn’t show here when I comment, can I send you via direct message?

Thank you, I don’t show that as an email with an account.

I just removed it for privacy and will kick off a private message for us to continue