Not getting account email verification at all

What is the name of the domain?

What is the error message?

Please verify your email

What is the issue you’re encountering

Cannot verify my account email

What steps have you taken to resolve the issue?

I need to be able to verify my account email that it is asking me to verify now after I have changed. I have used cloudflare for more than 10 years.

What are the steps to reproduce the issue?

The cloudflare account email I tried to change to other, it always shown error: “Please verify your email.” I tried to verify my existing email, I never received any also.
This week I just registered a domain on cloudflare for my customer, this is very annoying now I cannot transfer the domain to her because it is asking my account email verification that I never receive from cloudflare. (Again this community forum email verify I received, this means there is nothing wrong with my email but the Cloudflare account email verification)

Screenshot of the error

Is that for the same account you are using here?

If you continue to not receive emails, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

I submitted and noticed I got the verify email finally. I have closed the case. Thank you!

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.