Not allowed to create new zones

hello, plz help me with this error : " not allowed to create new zones"

thank you

I believe this sentence ends with “Please contact support”.

So, did you contact support?

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.

Hi. I met this error.
“Sorry, you are not allowed to create new zones. Please contact support.”

I submited a ticket and they ask me ask community. I asked community and a support guy asked me to contact support. it’s a crazy circle. how can I solve it now? Please don’t ask me to contact support again. this is a loop.

Hi @mkt.kb86,

What’s the ticket number of the closed support request?

Hi domjh, this request #2214021 they told me open a community post, and the community support ask me contact support, its the loop.

#2252980 is my new request

do you have a lot of pending zone?
you cant create a new zone if you have a large number of pending zone

Hi. No I dont have any pending zones, just 6 zones as of now.

If you are receiving the error Sorry, you are not allowed to create new zones. Please contact support., send an email to [email protected] and check your email to see if you’ve received an email asking you to reply to that address.

Hi, [email protected] what?


1 Like

Why did they suspend my account, I dont undertand

The community cannot help you with this and we have no insight into what happened. Please follow up via the email address provided. [email protected].

1 Like