Not able to update plan

[sg-tech]

What is the name of the domain?

Home

What is the issue you’re encountering

I am not able to change my billing method nor I am able to upgrade my plan.

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

When I go to my billing and I want to change billing method, it’s not happening. An invoice is pending for 4$, I want to pay that but it’s not happening.
Also I want to change my plan from Free to Pro and I am stuck.

[sg-tech]

Already created a ticket but not getting much information. Ticket #: 01416613

[cloonan]

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.