Not able to migrate DNS for our domain (a.b.c.d) to CloudFlare


#1

When we try to migrate our DNS from our domain (a.b.c.d) it tells us to ensure we are using the root domain but that is our domain. I tried to use (b.c.d) but that says it is not a registered domain. Registrar is with Neustar and DNS currently resides with Site5 who host out email, website and DNS. Any idea on how to move this DNS from Site5 to CloudFlare?


#2

I’d recommend opening a ticket with support

https://support.cloudflare.com/hc/en-us/requests/new