Not able to add old domain bought via auction to

Answer these questions to help the Community help you get started.

What is the domain name?

Have you searched for an answer?
Yes, I did

Please share your search results url:

When you tested your domain using the Cloudflare Diagnostic Center, what were the results?

Describe the issue you are having:

We just purchased this domain (EXAMINER.COM) today via auction and we aren’t able to add it to

What error message or number are you receiving?

“This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager…”

What steps have you taken to resolve the issue?

Was the site working with SSL prior to adding it to Cloudflare?

What are the steps to reproduce the error:

  1. Try adding site to

Have you tried from another browser and/or incognito mode?

ICANN rules prohibit a domain from being transferred if it has been registered or previously transferred within the last 60 days or if the WHOIS Registrant contact information was modified in the last 60 days (even if redacted).

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I believe that informational message concludes with

Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.

If you aren’t an Enterprise customer that would be the appropriate next step.


Thanks for the reply. I sent them email but not sure how long would it take to get a reply. Have you ever face such a problem? If so, how long it took to get fixed?

The community doesn’t have any insight into the Trust and Safety team.


Same issue how long fix issue??

The community doesn’t have any insight into the Trust and Safety team


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