Answer these questions to help the Community help you get started.
What is the domain name?
Have you searched for an answer?
Yes, I did
Please share your search results url:
When you tested your domain using the Cloudflare Diagnostic Center, what were the results?
Describe the issue you are having:
We just purchased this domain (EXAMINER.COM) today via auction and we aren’t able to add it to CloudFlare.com.
What error message or number are you receiving?
“This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager…”
What steps have you taken to resolve the issue?
Was the site working with SSL prior to adding it to Cloudflare?
What are the steps to reproduce the error:
- Try adding site to Cloudflare.com
Have you tried from another browser and/or incognito mode?
I believe that informational message concludes with
Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.
If you aren’t an Enterprise customer that would be the appropriate next step.
Thanks for the reply. I sent them email but not sure how long would it take to get a reply. Have you ever face such a problem? If so, how long it took to get fixed?
The community doesn’t have any insight into the Trust and Safety team.
Same issue how long fix issue??
The community doesn’t have any insight into the Trust and Safety team