Not able to add a cname record

I’m trying to add a cname record to the DNS but I keep receiving an error that the record already exists, but there is no other record with the same name or content. Error code (Code: 81053)

There is a #CommunityTip for 81053 with a couple of quick fix ideas. What is the name of the record you are trying to add?

Trying to add this,
CNAME
www
custom.zenfoliosite.com

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Thank you, I suspect there is already an AAAA or A record called www. If you delete that, you should be able to add the CNAME record.

Thanks cloonan, yes I tried that but same problem.
I’m new at this, do I have to wait some time for the deleted entry to be removed from the cache?

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I did find another entry with the www & deleted, problem fixed thanks

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