Not a registered domain (Code: 1049)


#1

Hello,

I am trying to add https://nokiaandroidphones.com/ site to Cloudflare.com plan.

I get the error that the domain is not a registered domain (Code: 1049)**

Please help to fix it.

PS: I have seen a thread here regarding same error but the thread OP didn’t mention the website URL and support staff kept on asking for that.


#2

Have you read this?


#3

Just that in his case, the domain is delegated, and it does resolve (you get an A record when you try to resolve the bare domain), and this time the domain was registered 4 days ago, so it’s not delegation time (unless this thread was opened a few days after the actual issue, without attempting to add the domain again).

Anyways, now it looks like it should work. @yogeshpatel37, does it still not work for you? If so, I’ll open a support ticket, mentioning the domain does resolve, and despite that Cloudflare dashboard refuses to add it.


#4

Ok. Still the same error. Just tried and replied here. Please open a ticket, the domain name is mentioned above.


#5

Hi @yogeshpatel37, I am able to add nokiaandroidphones.com without an issue. (you may have an issue passing branding check for Free Universal SSL, but that’s another issue).

Please post a screen shot of the error you’re seeing as I don’t see any indication in your audit logs of an Add activity for that zone.

Edit - If after trying again you are unable to proceed, you’ll need to login and open a ticket with support, other users cannot do that on your behalf.


closed #6

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