Non-interactive mode is visible even after Managed mode selected in Windows, Mac

What is the name of the domain?

com

What is the issue you’re encountering

Managed mode is selected but it is showing Non-interactive mode in Windows and Mac OS although it is working fine and showing Managed mode in Ubuntu OS.

What are the steps to reproduce the issue?

  1. Select “Managed Mode” in widget mode.
  2. Observe captcha when loaded in Windows and Mac OS (Have used firefox for Windows and Safari for Mac OS).
  3. Even though “Managed Mode” is selected it is loading “Non-Interactive Mode” in Windows and Safari. No checkbox is showing like it should when “Managed Mode” is selected and user is directly verified like “Non-interactive Mode”.

But it is working fine in Ubuntu OS and showing checkbox to the user to click and verify.

Screenshot of the error

Screenshot from 2024-11-04 18-50-54

Managed Mode is selected in widget.

It is working fine in Ubuntu OS.

That’s not the expected behavior, see the documentation:

This mode is fully managed by Cloudflare. It automatically chooses the appropriate action based on various signals and risk levels. Cloudflare will use the information from the visitor to decide if an interactive challenge should be used. Turnstile will only require interaction if a further check is necessary to verify that the visitor is human. When an interaction is required, the user will be prompted to check a box (no images or text to decipher). This managed mode is ideal for users who want a simple configuration without needing to fine-tune the behavior.

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