We are setting up Klavio for our email marketing team, and to connect to our site and send emails, we need to add 4 DNS entries:
I was able to add the cname-email and the txt[email protected] records.
However, I got an error when entering the kl._domainkey and kl2._domainkey records.
“Cannot create a non-glue record that is beneath a delegated child zone. (Code: 89018)”
My best guess is there is a conflict with the Shopify email cnames, that also use the ._domainkey subdomain.
We have contacted Klavio to see if they can offer any suggestions, but they say it’s a Cloudflare issue.
What is happening?