cellphoneage.com
I haven’t subscript any services and suddenly receive a billing on 8 Oct 2024. Don’t know what is it, and the details refer to the invoice number which is full paid already in last year. So can you let me know what item charged?
01253634
Invoice
May I ask if you could double-check for any possible active and enable subscription using below article? 
Please do acknowledge:
Thank you for sharing your ticket number here with us.
Furthermore, if you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
Hello !
Thank you for providing the ticket number. I have escalated this to our billing team. And a billing specialist will get back to you through the ticket
Thank you !
Thanks you so much.
HI, thanks for reply. Becuase I want for a week and no response about the ticket so I posted here. About my case, I checked all my subscription. and no any subscription now. As we cancel the subscription about one year ago ( 2023-Mar). and the payment we paid last year also, you can see the screen shot here. So I don’t know why there have charge on the invoice which paid and past one year. If there have other charges, cloudflare should let me know but I spent much time to find the items and didn’t get the items being charged. So please let me know where I can see the items, our Account Department ask me to explain what’s the charge is and ask me to download or capture any screen of the unpaid amount. So please let me know what the charge is. thanks!
sorry, the subscription should be cancelled 2023-Jan and not 2023-Mar
hi,
Any result? I’m still waiting for support replied but nothing replied after 7-Nov-2024.
all of my domain
unidentify invoice, bill me on the invoice already paid over a year
my case no: 01253634,
i received cloudflare billing $4.04 USD, but the pay item is refer to the paid invoice on 4 Jan 2023.
I don’t know what this charge is.
I created ticket but support just only send me the same invoice captured image of my paid invoice.
until now over a week, there have no other support replied me.
Can any support help me about this?
I need to solve it urgently as some website i need to move to other customer’s cloudflare account.
But now I can’t do it due to there have unpaid bill.
please please help me please.
01253634
Invoice
the billing payment invoice refer to the invoice already paid.
So don’t know what the $4.04 USD refer to.
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