No response to support ticket

General Billing
1

Feedback

Case # : 01387686
Priority : Urgent
We logged a card on Feb 13 and have had no response except automated response. This issue effectively bought our whole domain down, and we have had to disable some of the cloudflare services whilst the issue is in play. How do we get a response? We are on the business plan.

3

I see an agent is working with you on your ticket Support will need to assist you on that ticket.

The Community cannot assist with Billing, Account nor Registrar issues.

Screenshot 2025-02-28 at 7.33.37 AM

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