No payment method associated with the specified account (Code: 1208)

General Billing
#1

I have an issue with my account, and site.

For whatever reason, although I followed the set up instructions correctly, when I go to the “overview” section of the dashboard, I see a green box saying “Great news! Cloudflare is now protecting your site”, however, when I click the link “Manage domain”, my site name appears, however above it I see "
Not on Cloudflare", and a red bar appears at the bottom of the page saying “No payment method associated with the specified account (Code: 1208)”, I have confirmed through the fact that neither caching nor the auto minify features of my site are working, that cloudflared isn’t in fact working.

I opted for the free tier, so do not understand why it is asking for payment and why my site won’t link to cloudflare.

Any help appreciated, thanks.

Not on Cloudflare Registration Unknown
#2

I wouldn’t expect any need for a payment unless you sign up for a paid feature.

What’s the domain?

#3

I think it may be that it takes 48 hours for the nameserver to switch over, as I’ve yet to receive the confirmation email. I just added and removed the sit, I’ll create another thread if the issue persists after 48 hours.

#4

Hi bobsmith1249,
If you continue to see this error when attempting to order a paid plan, I would recommend that you reach out to your Billing Team by creating a ticket from within your dashboard or email [email protected].
Thanks!

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