I’ve searched through the forum for a solution and saw many posts from people with the same issue. I have requested a password reset and never received an email (I followed recommendations - waited 20 minutes before requesting again, checked junk folders, etc). I emailed support and the auto-reply shows that they’re dealing with high volumes.
Some previous posts included a ticket number here and were able to get assistance.
I don’t know if this will help…any assistance/guidance will be greatly appreciated. #2020770.