No option to transfer domain to CF after troubleshooting

What is the name of the domain?

scorefivestars.com

What is the issue you’re encountering

Transfer conditions not met - yet no errors / all looks OK

What steps have you taken to resolve the issue?

I have gone through the CF recommended troubleshooting & requirements to transfer a domain name to CF. The new domain expires on 8/16 (however I was attempting this a couple of weeks ago). I submitted a CF support request with p2 then upgraded priority to p4, but CF has not said a word about the support ticket.

There is no lock on the domain. Contact current registrar (Siteground) and they said there are no restrictions from registering it. I even generated a transfer code.

I updated nameservers to CF nameservers. Still says “Transfer conditions not met”.

If CF support won’t reply to my support tickets, is CF even worth being a customer of? What should I do next? Has anyone run into these issues?

What feature, service or problem is this related to?

I don’t know

I was able to replicate that for a moment, upon refresh of the page, it shows as supported. Can you try from incognito mode and let us know @patrick16?

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